Delete Your Road of Ashes Account

Road of Ashes · Barcan Games · Updated 22 October 2026

Road of Ashes provides an online account system for leaderboards, arena battles, Covenants, cosmetic ownership and other connected features.

You can request deletion of your Road of Ashes online account and associated personal data either from inside the application or by contacting the developer.

1. Delete Your Account In-Game

Open Road of Ashes.
Go to Settings.
Open Privacy & Support.
Select Delete online account.
Review the warning and confirm your request.

An active internet connection is required to submit the deletion request to the online service.

Deleting your online account is separate from resetting your locally stored adventure progress.

2. Request Deletion Without the App

If you no longer have Road of Ashes installed or cannot access your account, you can request deletion by email.

Contact: razvan.barcan.br@gmail.com

Use the subject: Road of Ashes Account Deletion

Please include:

Your in-game display name, if known.
The email associated with your linked Google account, if applicable.
A brief explanation if you no longer have access to the game.

We may request additional information necessary to verify that you own the account before processing the deletion request.

Never send passwords, authentication codes, purchase tokens or payment-card details.

3. Data Removed Through Account Deletion

The account-deletion process is designed to remove or disassociate personal data associated with your Road of Ashes online identity.

This includes applicable records such as:

Your online player profile, including your display name and selected avatar.
Leaderboard entries and associated rankings.
Arena defense information, battle participation and associated account records.
Covenant membership and join applications.
Personal identifiers associated with raid registration and participation.
Character-build snapshots associated with relevant raid attempts.
Online cosmetic ownership and account balances.
Game-managed purchase and rewarded-ad records included in the deletion process.
Your Supabase game authentication account and its associated linked Google identity.

The exact deletion and disassociation of records depends on the deployed online service configuration. If an automatic deletion request fails, contact support for assistance.

4. Data That May Remain

Local Adventure Progress

Your adventure save is stored locally on your device. Deleting your online account does not automatically remove this local save.

You may reset local adventure progress through the available game settings or remove locally stored application data through your device.

Selected progression and character-build information may previously have been submitted to online features. Those online records are handled separately through the account-deletion process.

Shared Covenant and Raid History

Some historical raid results, clan records or aggregate statistics may remain after personal account identifiers have been removed or disassociated.

This helps preserve shared game history and the integrity of multiplayer results without continuing to identify the deleted account.

Google Play Records

Google may retain purchase and transaction information under its own applicable policies and legal obligations.

Deleting your Road of Ashes account does not:

Delete your Google account.
Automatically cancel or refund purchases.
Delete Google's independently retained records.

Technical Records and Backups

Service providers may retain certain technical records, security logs or backups according to their applicable retention practices.

Information may also be retained where necessary to comply with legal obligations, address security incidents or resolve legitimate disputes.

Road of Ashes does not guarantee a universal 30-day deletion period for every provider backup, technical log or legally retained record.

5. Deletion Processing

In-game deletion requests are submitted to the configured online service.

The application provides confirmation or an error depending on the result returned by that service.

Requests submitted by email may require account ownership verification before processing.

If you experience difficulty deleting your account, contact: razvan.barcan.br@gmail.com .

6. Privacy Questions and Your Rights

Depending on applicable data protection law, you may also request access to your personal data, correction of inaccurate information, restriction of certain processing or deletion of eligible personal information.

For further information about the personal data processed by Road of Ashes, please read our Privacy Policy.

7. Contact

Developer: Barcan Games
Country: Romania
Email: razvan.barcan.br@gmail.com